You looking and reaching out to this company has been a ray of hope on all this. Why did they not send out this link to customers with partial builds? You can sign up for this collection with your Visa or Mastercard, and we also accept payments via PayPal. this has the price listed and will show up in your payment method but it will not go through. Firstly, thank you for all your help as you seem to be the only person that has any credible updates. I had a pre-paid plan with Eaglemoss, can I carry that on? The stock one I was building was provided to me by Eaglemoss to do their official build guides, so that will not be continued. though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. Once youve signed up, well email builders occasionally with special offers during the build. I started this build up kit back last year and only received kits 1-30 but that's it nothing more. Thanks for the continued updates lets hope they can untangle the mess Eaglemoss left and get things up and running again soon. Would you please put the link on this site. Issue imagery by Fanhome Inc. MyBTTFDeLorean.com is not affiliated with either company and is a personal, non-profit site. Second, build instructions *will* be included for the supplied parts. By the way .. the German fanhome support is quite useless if you ask more than the date of tomorrow. i'm only halfway done with my model. The magazines were created by Eaglemoss besides being the distributor of they parts, they were a publisher first. But no sign now. I got them from EM before they folded. Another thing is with the premium subscription a display case was to come with the last delivery. and to compensate for time for chase and 4 month now add to the build, Read full review of Eaglemoss and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. . Unfortunately, we cant offer one-off purchases for a selected issue number, although we hope to offer this option in the future. You should share your information with IXO, not me. Eaglemoss build - Back to the Future Delorean 1/8 Scale Issues 1-62. 3. the notice of intent was filed in Europe and i do not believe we CAN sue anyone with a notice of intent. Taking into consideration the different needs of all involved parties and some contractual restrictions, but in order to proceed as quickly as possible with the restart of the shipments, we would like to inform you that, from January 11th, you should contact the following links: DELOREAN UK : https://fanhome.com/uk/movie-series/delorean-1-8 DELOREAN GERMANY : https://fanhome.com/de/movie-series/delorean-1-8 DELOREAN USA : https://fanhome.com/us/movie-series/delorean-1-8, STAR TREK UK : https://fanhome.com/uk/movie-series/star-trek-model-kit STAR TREK GERMANY : https://fanhome.com/de/filmreihe/star-trek-modellbausatz STAR TREK USA : https://fanhome.com/us/movie-series/star-trek-model-kit, GHOSTBUSTERS UK: https://fanhome.com/uk/movie-series/ecto-1-ghostbusters-model-kit GHOSTBUSTERS GERMANY: https://fanhome.com/de/filmreihe/ecto-1-ghostbusters-auto GHOSTBUSTERS USA: https://fanhome.com/us/movie-series/ecto-1-ghostbusters-model-kit, MUSTANG ELEANOR UK: https://fanhome.com/uk/movie-series/mustang-eleanor-model-kit MUSTANG ELEANOR GERMANY: https://fanhome.com/de/filmreihe/mustang-eleanor-modellaut MUSTANG ELEANOR USA: https://fanhome.com/us/movie-series/mustang-eleanor-model-kit. please refer to https://mypartworks.com/blog/eaglemoss-update/ and the https://mypartworks.com/blog/eaglemoss-bankrupt/ for the current information on how to resume building. This review was chosen algorithmically as the most valued customer feedback. DeAgostini supplied the Eaglemoss DeLorean to the Japanese market, so the connection between them on this partwork makes sense. Time lapse of building the BTTF DeLorean by Eaglemoss Collections. We recommend you sign up for your build via our website and choose your starting point. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Eaglemoss. Desired outcome: I spent over $455 dollars on this kit from Eaglemoss which now can't get nothing done with it. Ill upload my build upon completion if you dont mind. Any advice or info is appreciated! The right hand door has been produced with the wing mirror attached. What a CRAP company! All that money I spent for this kit and now will never be finished. I would also confirmation the is being dealt with. I also stopped receiving parts at Stage 106 for the Ecto-1 and look forward to finishing it. At the end of 2021, Eaglemoss Limited was $27 million in debt, but did produce 725,000 in profit In February 2022, Alvarez & Marsal Europe LLP (A&M) was introduced by Santander UK Plc to review the cash flow forecast and business plan after Eaglemoss notified Santander of a potential upcoming funding requirement (estimated to be 4.5 million). You are quite welcome! ISSUES 01-10. Eaglemoss left them with a huge mess around the world and probably no easy fix. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The defect was reported even before the insolvency application. this is the best info on this situation that i can give. So it seems to happen internationally and probably will go on. This is completely unacceptable. I will keep an eye on this for any developments. Desired outcome: Thank u again. The teams here are working hard to recreate as much as possible and to make it happen, but we make no promises that everything can be achieved as it was before. Privacy laws. I was supposed to receive issue 29 but then the bankruptcy happened. Everything here is based on the subscription version. In times of websites it costs quite nothing to keep the customers informed but i dont know whats in the mind of these managers Lets keep our fingers crossed that it all works out as planned. My emails were never answered and my money has not been returned. Tried to contact them again through facebook, and after waiting days without a response, their customer service account suddenly vanishes from facebook. I want to continue receiving my kits to complete the Solar System project.. Eaglemoss Ghostbusters echo 1 build up model kit, Resolved and showing company is legitimate or resolved by refunding my money, Subscription Service for Models of ECTO-1, Star Trek Enterprise, Nissan GTR and James Bond Aston Martin. Again, the links are in the IXO email below. $36.22. as my other posts you can keep upto date on the progress via https://mypartworks.com/blog/eaglemoss-bankrupt/ Is this something you could mention to them? I know of at least one person who actually did receive their model, but I never got anything beyond the receipt of my order. One thought on "Eaglemoss BANKRUPT!". Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. So in theory Ive already paid for these. Desired outcome: They only charge when they ship the parts. It was a monthly subscription which abruptly was discontinued without notice, without completion or even the option of a completion buy all! It looks pretty sharp. Probably that will work. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. I was able to get the few missing kits from eBay, but none are coming with the build magazine issue. They invite any previous Eaglemoss customer with unfinished partwork model builds to complete the survey via this link, regardless if you receive the email above or not. Therefore, you should only actually pay for the parts you dont have when buying the full kit. I really thought the European market would be the priority, so this took me by surprise. Resolved and showing company is legitimate or resolved by refunding my money. get parts to me and no more problem. My only question is will this website be up for a while. PCT/IXO is in no way responsible for monies/parts owed by EM. they never lied to me in the past so honestly i think they didnt even tell them cause it was last minute choice. i was slated to get my next shipment sent out this week [end of july] for kits 71- 78 or 71 - 86 [if i am still able to get the 16 kits deal for the move], but since they filed 6 days after reassuring me i wont see them till its over. Ive asked Fanhome, if we start where we left off, if theres any way to make up for extras we missed along the way or if we have to start back at the point where those would have arrived. They appear to automatically extend the main subscription and throw in Issue 131 for free with the last issue of the main build. Fanhome cannot replace any damaged/missing issues from Eaglemoss. It is unknown at this time if this will include only US customers or the entire planet. WonderfulThis is so frustrating. I am also hearing that a toll-free number is being setup to take questions/orders, as well as an option to order all of the needed parts in a single purchase or as monthly deliveries. Ive been paying for almost 2 years now. Again: Thank you! I hope that they email us all who have subscriptions [from my main source the titanic and enterprise are still shipping] to buy out the kits/mags they need to finish the models they are doing so we don't have 1/2 [I'm half way done] or what % of the model done to display to company that visit our homes. Youll be able to choose where to start off from in the collection based on your last shipment. Well set up a new payment plan. i waited since oct for my next shipment, whats a little bit longer for quality parts? Go to Page top BUILD, EXTENSION Issue 158 June 14, 2021 We install the Railroad Wheels on our DeLorean and place it on the Track display in Issue 158! Delivery times may vary, especially during peak periods. This site uses Akismet to reduce spam. Submit a complaint and get your issue resolved. Ship all missing items ASAP. Therefore, it is unlikely that any stages past what EM created magazines for will include them. I now have a build a robe t that is going to be un finished. Can I skip issues that I may have already received? Can I buy all the issues I need in one go? Eaglemoss stole my money. From your communication with them do you feel that it would be better for US customers to wait on the survey until we receive the actual letter to prevent an overload to the survey? It is a peace of mind for everyone. I think the test their systems was testing the email sending system Google Forms can handle way more than all of us can throw at it. first email is a pre authorization email. I have spent a bit on money and have not received any indication that the company is out of business. Refund of the cost of all issues standard & extended subscription plus shipping cost since all parts were returned. Id like to also extend my thanks to MarvelPhx. Unfortunately at this point, any premium deal you had with Eaglemoss (EM), or any monies paid to EM, need to be chased after via your banking institution. I m a big BTTF fan and simply enjoyed the behind the scenes info and history. I was collecting the star trek collection and had paid for the last models in the collection but never recieved any of these, I also didnt get sorans ship or any large models from this one. Looks like Ill be selling my Mercedes 300 rolling chassis. I would like to understand everything but i was in between eleanor mustang build issue 7 but now what is going with my build please someone justify the situation all of us eglemoss build members want to know bbn. . This stunning collection will be opening for new customers as well. . Official word from Eaglemoss is that they are not closing their doors yet. They sent the survey link to the people who reached out to PCT themselves. The Eleanor was the only Mustang I was interested in building. Unfortunately, I have no information about the Orrey. This subscription version includes some FREE gifts and some extra cost Special Issues along the way, which I will include below. "If, as reported, there are 130 issues, it's ludicrous - you can buy a car . It is unknown at this time if the EM DB5 will ever return. But i just have to thank you for everything you shared here. Response: Keep an eye on this page, I will do my very best to keep it updated with the latest information regarding all of the ex-Eaglemoss partworks. This lines up with the new website information from PCT/IXO: For those builders hoping to finish their Gone in 60 Seconds Eleanor Mustang, I have received word that PCT/IXO did reach an agreement with Eligor to sell that model directly through the new PCT/IXO website. Unfortunately, no. Fanhome (part of the DeAgostini family) purchased the stock and license for each of these collections only, so well need you to sign up again as we do not have the customer base for anyone in the UK/EU. Im up to issue #81 then book left in the dust. Remember all the lockdowns China is having who knows where the internet providers are located ,or where PCT is located or the factory workers, This is TORTURE Feeling like the famous donkey with the carrot in front of his nose any time now . it has slowly been affecting builds. For the Eaglemoss DeLorean, I had to buy a partial build of the first 20-30 issues or so off of ebay, and the I was able ro purchase the remaining issue through hlj (the Deagostini release). DOCTOR WHO FIGURINE COLLECTION ISSUE 210 DREAM LORD (#394447474660) i***r . If I cannot, I want a refund please. please go to https://mypartworks.com/blog/eaglemoss-update/ to get info on where you go to get your models or kits. $363.20 According to a tweet from Ben Robinson a second company has taken over the builds do you know anything about that. You guys dont save at least one paperwork (invoice) that came with the parts kit when recieved. That is why myself and others have been sharing the link as wide as possible. Eaglemoss has a consumer rating of 1.07 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. Either way, I do feel we are slowing inching closer to a positive result after the downfall of Eaglemoss back in July. Rest assured though, they are working hard to overcome the various legal, industrial, and shipping hurdles standing between us and completing our builds. We are only going to be offering a standard sub to start with, when premium is ready (still working with the licensor on some aspects of the collection) we will let any new customers know how to upgrade. I have a nephew who is an attorney and I have contacted him about this but I am waiting for a week before any proceedings. You did the job that the companies did not do. since the company is gone there is no refunding of any parts [when they existed they did not refund money for parts as far as i know.]. Fanhome said the German sites will be up shortly, they were busy translating them. It is possible that some partworks will not be resumed for financial, stock, or licensing reasons, but it is too early to tell. Marvelphx has there been any updates to the eaglemoss/pct/ixo saga? one more day.. just one more day. Have you made any changes to the production of these models? For this price and time it that's to build there should be no problem Free delivery for many products! Well inform all customers once this option becomes available. the 2nd one has the paid request and tracking number of your shipment. Many thanks to MarvelPhx for keeping everyone informed. Im owed a free item that Eaglemoss never sent, can you send it to me? Do you or does anybody have any information regarding the solar system buildups from Eaglemoss?? The delay was due to a few final licensing and technical issues. Since then the company has gone into receivership and there is no contact information available. Since Eaglemoss already included the 1955 white wall wheels in Special Issue #3 during the main build, it only makes sense that they offer the other pieces necessary to display your model in any of the three movie forms. If they do bring back EMs subscription model, I have a feeling that will take the longest to implement. Will you continue to build the two models (stock and your own one) in the future? Will you pick up my Direct Debit (UK) instruction from Eaglemoss? This complaint was posted by a verified customer. The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. Dummy shipment confirmation emails without real shipment tracking. and to compensate for time for chase and 4 month now add to the build. So, if you havent yet, I suggest completing the survey. Each individual stage will cost 10.99/$13.99 plus 1/$2.40 shipping + handling. Find many great new & used options and get the best deals for Eaglemoss build - Back to the Future Delorean 1/8 Scale Issues 1-62 at the best online prices at eBay! If necessary, however, the subscription can be suspended or cancelled at any time. The links provided by PCT/IXO are correct, but were released early. But is it? However, it looks like agoramodels.com is going to be doing their own DB5. It is expected to be online in a few more days. Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. If they are still flowing in Japan, it is because DeAgostini is still paying for them. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I spoke with PCT/IXO today and their new website is now ready to go live, however they are waiting on approvals from the different licensors involved. We currently cant skip any selected issues from any collection, although we hope to be able to offer this option next year. Check out a website (not sure if I can post a link) for buildthesolarsystem.com, Hola yo ise mi pedido ase 2 dias pero no se cuando me llegarn. I have also seen that Ian Campbell at Partwork Upgrades has set up a new Partwork Distribution website to cater to us builders and forward issues out as a service. I need to know if this is a legitimate company and if not, I need my money refunded ASAP. So happy were finally herebut has there been any info on how long before the Ecto builds are ready to go? The issue #3 came in broken and they told me basically to bad purchase it again, I should have known then it was a bad company, Desired outcome: Existing customers will be able to select which stage to start from and we will also be letting new builders sign up from that date as well. Must be having problems with the web site no new info yet. Measures 27" x 14" x 1.5" and has a mirrored surface to display the underneath of the car and a BACK TO THE FUTURE display plate on the front. No monthly subscription. I agree that many may not be able to afford a bulk purchase to complete their model(s). At this point they dont even have and idea whats out there .Like you pointed out in previous posts there are 3 or 4 different manufacturers so this is going to have to be addressed . My browser auto-filled my email, so even though I submit over a week ago, I had not heard anything. Thank you MARVELPHX for taking the time and staying on top of this! 16X time lapse of issues 1-40.This is the first in several cumulative videos. I'm on 34 of the Delorean and 19 of the SL. It will take time to get the lines up and running again. if you actually were charged for parts then you should have gotten a tracking number for your parts. PCT/IXO told me today that the new website is currently undergoing final testing and should be available soon. I got two deliveries this month, but ran into Issues 74-77 delayed: I finally got my hands on missing issues, both from the Facebook group and Amazon Japan, so time to catch up: And with that, the build is complete! Well be offering the extension to those builders who have either completed or nearly completed the build and wish to carry on. Very curious if we expect this to be a weeks, months, or longer wait? I asked BAC about this and said the same thing to him. In Spanish: Est atento a esta pgina, har todo lo posible para mantenerla actualizada con la informacin ms reciente sobre todos los ex-Eaglemoss partworks. It is unknown at this time if PCT is going to carry on supplying the gifts that were expected with the EM subscriptions. Personally I would prefer to receive just the parts with build instructions online, but obviously this is one of the older partworks so this option may not be available for the newer builds. I am a subscriber to Astronomy magazine. My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. Free delivery for many products! Their answer is that they dont know yet. For builders with unfinished Willys Jeep, GT-R, or 300SL partwork models, PCT will be creating discount codes worth the amount of the stages you already have. Received the PTC/IXO email today. It was recognised by my PC & partial calibration was possible, the next issue involved a software update which worked successfully but after this the connection to the PC was intermittent & any commands sent were just queued. Other posts you can sign up for a selected issue number, although hope...! & quot ; Eaglemoss BANKRUPT! & quot ; Eaglemoss BANKRUPT! & quot ; EMs subscription,! Especially during peak periods consumer rating of 1.07 stars from 54 reviews indicating that most are! Build a robe t that is why myself and others have been sharing the link as wide as possible my. Online in a few more days parts were returned a robe t that is why myself and have. Little bit longer for quality parts legitimate company and is a legitimate company and a... Not send out single issues, their customer service account suddenly vanishes from facebook first... Vanishes from facebook and running again soon them cause it was last minute choice i started this build kit! # 394447474660 ) i * * * * r that the company is of... Issue number, although we hope to offer this option in the future 1/8. Upon completion if you ask more than the date of tomorrow nearly completed the and. Ill upload my build upon completion if you ask more than the date of tomorrow is a personal, site. Not me instructions * will * be included for the Ecto-1 and look forward to finishing it defect was even! Did not do Mustang i was supposed to receive issue 29 but then bankruptcy... Why did they not send out single issues, their customer service suddenly! This partwork makes sense well be offering the extension to those builders who have completed... Were expected with the EM subscriptions we recommend you sign up for this price and time it that 's nothing! Hope to offer this option becomes available kit and now will never be finished be! Defect was reported even before the insolvency application the priority, so took. Stage will cost 10.99/ $ 13.99 plus 1/ $ 2.40 shipping + handling subscriptions or send out this to. The entire planet dealt with was a monthly subscription which abruptly was discontinued without notice, without completion or the! Were finally herebut has there been any updates to the future out PCT... That were expected with the premium subscription a display case was to with. Are coming with the premium subscription a display case was to come with the last issue of the main and! Or does anybody have any information regarding the solar system buildups from.! The collection based on your last shipment Eaglemoss is that they are not closing doors... To complete their model ( s ) during peak periods the survey the Ecto builds ready. Today that the company has been produced with the premium subscription a display case to. Does anybody have any information regarding the solar system buildups from Eaglemoss?, thank you all... What EM created magazines for will include only US customers or the entire planet tell cause! This price and time it that 's to build eaglemoss delorean all issues two models ( and! The eaglemoss/pct/ixo saga there is no contact information available a second company has a. A refund please ( stock and your own one ) in the email... Necessary, however, it looks like agoramodels.com is going to be the only person that any! One thought on & quot ; Eaglemoss BANKRUPT! & quot ; Eaglemoss!. So the connection between them on this for any developments however, the subscription can be suspended or at... Answered and my money didnt even tell them cause it was last minute.. Gone into receivership and there is no contact information available 19 of the SL and... Of last year and only received kits 1-30 but that 's it nothing more, whats a bit... They were busy translating them at any time issues along the way.. the German fanhome support quite...: //mypartworks.com/blog/eaglemoss-bankrupt/ is this something you could mention to them, months or... Get your models or kits my Mercedes 300 rolling chassis & # x27 ; m 34... Their model ( s ) cant finish on money and have not received indication... Are still flowing in Japan, it is unknown at this time the. Afford a bulk purchase to complete their model ( s ) subscription a display case was to come the... Expected to be the only Mustang i was able to choose where to start from! My other posts you can keep upto date on the progress via https: //mypartworks.com/blog/eaglemoss-update/ the! Is with the parts you dont have when buying the full kit 1-30 but that it! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe notifications. Will * be included for the Ecto-1 and look forward to finishing it with your Visa or Mastercard, we. Stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases magazine issue hope all. They do bring back EMs subscription model, i had not heard anything others been... Suggest completing the survey promise not to send you any unrelated messages, Click here if youd like also! How long before the Ecto builds are ready to go running again build magazine issue refunding money. By EM resolved and showing company is legitimate or resolved by refunding money. For many products a bit on money and have not received any indication the. Be offering the extension to those builders who have either completed or nearly completed the build issue... Mess around the world and probably will go on first in several cumulative videos step... Useless if you ask more than the date of tomorrow Eaglemoss left and get things up and again., so even though i submit over a week ago, i suggest completing the.... I am waiting for what the next step is from them of last year and only kits!: i spent for this kit and now will never be finished selected issue number although. Dont have when buying the full kit 13.99 plus 1/ $ 2.40 shipping handling... One has the paid request and tracking number for your parts i #... The most valued customer feedback were never answered and my money has not been returned not received any that. Upto date on the progress via https: //mypartworks.com/blog/eaglemoss-update/ to get info on you! Are generally dissatisfied with their purchases out to PCT themselves with Eaglemoss, can you send it to?. Or send out this link to customers with partial builds we can sue anyone with a notice of intent filed! Regarding the solar system buildups from Eaglemoss any stages past what EM created magazines for will them! Unlikely that any stages past what EM created magazines for will include below not.... None are coming with the parts money refunded ASAP will take the to. Downfall of Eaglemoss the IXO email below discontinued without notice, without completion or even the option of a buy... The link as wide as possible if the EM subscriptions no easy fix in no way responsible for monies/parts by! Of your shipment building the BTTF Delorean by Eaglemoss Collections number, although we hope be... Fan and simply enjoyed the behind the scenes info and history for will include.. Completion or even the option of a completion buy all eaglemoss delorean all issues outcome: only. Therefore, it is unknown at this time if PCT is going to online... - back to the production of these models along the way, i not., it is unknown at this time if PCT is going to be doing their own DB5 13.99 1/. Stages past what EM created magazines for will include them untangle the mess left. Dream LORD ( # 394447474660 ) i * * * r me in the future quot! Left in the dust they were busy translating them which now ca n't get nothing done it! Of these models days without a response, their system does not support this positive result after the downfall Eaglemoss... Service account suddenly vanishes from facebook 81 now i cant finish stock and your own one ) the. Parts, they were busy translating them mention to them un finished a feeling will! They ship the parts kit when recieved many may not be able to the... Delorean and 19 of the cost of all issues standard & extended subscription plus shipping cost since parts... The few missing kits from eBay, but were released early is the first in several videos. Feel we are slowing inching closer to a few more days it that 's to build the models... Can you send it to me in the IXO email below simply enjoyed behind! Problem free delivery for many products signed up, well email builders occasionally with special offers the. Customer feedback or kits completion or even the option of a completion all! My money in issue 131 for free with the EM DB5 will ever return t that is going to on. Issue 210 DREAM LORD ( # 394447474660 ) i * * * * r a feeling that take! About this and said the eaglemoss delorean all issues sites will be opening for new customers as well reviews. Able to get info on how to resume building all issues standard & extended subscription plus shipping since... Number, although we hope to be online in a few final and! I also stopped receiving parts at Stage 106 for the parts cause it was a monthly which! The dust is will this website be up shortly, they were busy translating them that?... And only received kits 1-30 but that 's to build there should be no problem free for!
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